Privacy Policy

Privacy Policy

City West Community Financial Services Privacy Policy

Our Commitment to Your Privacy

City West Community Financial Services is committed to protecting your privacy and ensuring that your visit to our website is completely secure.

If you have any questions or problems with any aspect of our privacy policy or its implementation, click here to contact us

Security of your Personal Information

To maintain the security of your information, we use the Transport Layer Security (TLS) protocol with 128-bit or higher encryption strength to transmit sensitive information. This is the same technology used in transmitting sensitive information by banks, governments, and online businesses such as and eBay.

Once the information is in our system, it is accessible to authorised City West Community Financial Services personnel only. We strictly enforce our privacy policies with our employees, and any breach of this policy will result in termination and the pressing of criminal charges where there are grounds.

How we use your Personal Information

Your personal information will be used to provide you with the requested products, information and services. This includes the use of information for completing transactions or communicating back to you. Credit card numbers are used only for payment processing and are not used for any other purpose.

We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about our Site’s users in general (such as we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).

Who we share your Personal Information with

We will NOT sell, trade or rent your name or personal information to anyone else. We DO NOT sell, trade, rent or provide outside access to our mailing list at all.

City West Community Financial Services will not release your personal information to authorities unless required by law, search warrant, court order, subpoena, or fraud investigation.

Except as otherwise stated in this policy, City West Community Financial Services will share your information with third parties only to the extent necessary to provide the services and products requested by you. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your information.

Collection of your Personal Information

City West Community Financial Services only saves such personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to, first and last name, email address, phone number, other payment processing information and document creation data. City West Community Financial Services will store such personal information until you request via a direct email from yourself to our Privacy Officer, you formally request its deletion or revoke your consent to its storage, or City West Community Financial Services otherwise deletes that personal information per its decisions or internal policies.

Document Preparation and Privacy of Information

The information you provide when you prepare a document or request information on our website is held strictly confidential. For your protection, provide a valid email address that will not block email from City West Community Financial Services. To change your password, you must use the email address associated with your account. We do not give out passwords over the phone.


We may partner with third-party ad networks, such as Google Adwords and Bing Ads, to manage our advertising on other sites. Our Ad network partners use cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish not to have this information used to serve you targeted ads, you may opt-out by using their specific ‘opt-out’ links.

Please note that any opting-out will not opt you out of being served advertising. You will continue to receive generic ads.

Third-Party Services

This site may use third party services like the Google Maps API, and the terms of these sites are incorporated by reference to our Privacy Policy.

Our Site may use a website recording service which may record how you use our sites such as mouse clicks, mouse movements, and page scrolling, but this service will not collect your personal data such as text inputted. Data collected by this service is used to improve the usability of our Site. The information collected is stored and is used for aggregated and statistical reporting and is not shared with anybody else. The website recording service is required to maintain the confidentiality of that information.